- to be competent and ethical
and to act in your best interests at
all times;
- to deal with you fairly, honestly and in good faith;
- to determine your insurance needs and objectives;
- to make recommendations that are consistent with those needs;
- to make full and fair disclosure of all material facts to enable
you to make an informed decision regarding your insurance;
- to disclose any conflicts of interest they may have concerning
their recommendations to you;
- to obtain your express authorization to make any changes to your
contract or agree to any settlements; and
- to answer all your questions clearly or be willing to find you the
answers you need.
Council has a Code of Conduct for all its licensees. It is a large
document and covers all sectors Council is responsible for. It is
available under CODE OF CONDUCT.
