Insurance Council of British Columbia:
Contact Us

Please note that Council no longer has a fax machine.

Please note, we will be performing preventative maintenance on our technology platform on Friday, May 24th, 2019 from 17:00 through 22:00 PDT. During this maintenance window, you may experience interruptions to our online services while we complete the maintenance activities. The purpose of this work is to install patches, fixes, security updates, as well as to improve the overall health of the network.

*Call or email us:

• For the status of an application: 604-695-2007 or licensing@insurancecouncilofbc.com
• To schedule an LLQP exam sitting: 604-695-2006 or examinations@insurancecouncilofbc.com
• For all other inquiries: 604-695-2008 or regulatoryservices@insurancecouncilofbc.com
• For filing questions: 604-688-0321 and press 5 at the prompt or filingsupport@insurancecouncilofbc.com
• For online portal questions: 604-688-0321 and press 6 at the prompt or filingsupport@insurancecouncilofbc.com

See our Leadership Staff section for specific contact information

In your email, please include:

• Your full name
• A daytime phone number and/or mailing address
• Your insurance licence number or the file number of your inquiry
• Attachments accepted in PDF or Microsoft Word format only

*Council cannot guarantee the security of email messages and cannot be held responsible for any liability incurred if you send confidential information by email.

Please note that Council no longer has a fax machine.

Visit or Mail Us

Office and Mailing Address:

Suite 300–1040 West Georgia Street

P.O. Box 7

Vancouver, BC,

V6E 4H1

Office Hours:

*Monday to Friday: 8:30 a.m. to 4:30 p.m.

*Closed on Saturday, Sunday, and Canadian statutory holidays.

Call Us

Within Metro Vancouver: 604-688-0321

Within Canada, toll-free: 1-877-688-0321

Email Us

*Email: info@insurancecouncilofbc.com 

In your email, please include:

• Your full name
• A daytime phone number and/or mailing address
• Your insurance licence number or the file number of your inquiry
• Attachments accepted in PDF or Microsoft Word format only

*Council cannot guarantee the security of email messages and cannot be held responsible for any liability incurred if you send confidential information by email.