Contact Us


Thank you for your interest in contacting the Insurance Council of British Columbia. 

See below for our hours of operation, location, contact information, and links to information about our most frequently asked questions. 

Specific Enquiries

Check the status of an application, licensing questions
Questions about the LLQP exam and registration process
General practice and regulatory questions
Online portal support
604-688-0321 and press 6
portal@insurancecouncilofbc.com
Media enquiries


See our Leadership Staff section for specific contact information

 

Office Hours and Location

Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m. 
Closed on Saturday, Sunday, and Canadian statutory holidays and bank holidays.

We accept walk-in visits, however, we strongly recommend that visitors make an appointment in advance.  Appointments can also be made for phone and video calls to ensure availability. To make an appointment, call or email us by topic below.

Applications, licensing 604-695-2007
licensing@insurancecouncilofbc.com
 
LLQP exams and exam registration 604-695-2006
examinations@insurancecouncilofbc.com
 
Practice, compliance and regulatory matters 604-695-2008
practice@insurancecouncilofbc.com


For all other matters, please call the main office line below to set up an appointment. 


Email: info@insurancecouncilofbc.com 

Phone: 604-688-0321 (Metro Vancouver) or 1-877-688-0321 (toll-free within Canada)
Please note that we no longer have a fax machine.

Office and Mailing Address:
Suite 300–1040 West Georgia Street
P.O. Box 7
Vancouver, BC,    V6E 4H1