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Contact Us

Thank you for your interest in contacting the Insurance Council of British Columbia. 

See below for our hours of operation, location, contact information, and links to information about our most frequently asked questions. 

How to Apply for An Insurance Licence

Link

How to Make an Annual Licence Renewal, And Fulfill Other Licensee Responsibilities

Link

How to Take the LLQP Exam

Link

How to Submit a Complaint Against an Insurance Licensee

Link

Specific Enquiries

Check the status of an application, licensing questions
604-695-2007
licensing@insurancecouncilofbc.com
Questions about the LLQP exam and registration process
604-695-2006
examinations@insurancecouncilofbc.com
General practice and regulatory questions
604-695-2008
practice@insurancecouncilofbc.com
Online portal support, including annual licence renewal and the learning management system
604-688-0321 and press 6
portal@insurancecouncilofbc.com
Media enquiries
604-260-2800
mlau@insurancecouncilofbc.com


See our Leadership Staff section for specific contact information

 


Hours of Operation

 

Holiday office closure | The Insurance Council office will be closed from December 26 to January 2. Regular office hours will resume on January 3, 2023.

Monday to Friday, 8:30 am to 4:30 pm 
Closed on Saturday, Sunday, and Canadian statutory holidays and bank holidays.

Our office is accessible by appointment only. Appointments can also be made for phone and video consultations to ensure availability. To make an appointment, call or email us by topic below.

 
Applications, licensing 604-695-2007
licensing@insurancecouncilofbc.com
 
LLQP exams and exam registration 604-695-2006
examinations@insurancecouncilofbc.com
 
Practice, compliance and regulatory matters 604-695-2008
practice@insurancecouncilofbc.com


For all other matters, please call the main office line below to set up an appointment. 


Email: info@insurancecouncilofbc.com 

Phone: 604-688-0321 (Metro Vancouver) or 1-877-688-0321 (toll-free within Canada)
Please note that we no longer have a fax machine.

Office and mailing address:
1400-745 Thurlow Street
Vancouver, BC  V6E 0C5