Notifications to Council

Insurance licensee responsibilities include making the following mandatory notifications to Council (by email or regular mail):

Within 5 Business Days

A licensee must notify Council within 5 business days where the licensee; or any business the licensee owns, or has participated in as a director, officer, or partner:

When disciplined by any financial sector regulator or any professional or occupational body, provide Council with:

  • An explanation of what happened.
  • A copy of the discipline from the other regulatory body.
  • Any evidence you have satisfied the requirements of the regulatory body.

Council staff will be in touch once they have had an opportunity to review the documents.

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In the event a judgment is rendered in relation to any insurance activities, fraud, or breach of trust, submit a copy of the judgement to Council.

Council staff will be in touch once they have had an opportunity to review the documents.

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If you declare bankruptcy, notify Council and provide a copy of the bankruptcy documents.

Council staff will be in touch once they have had an opportunity to review the documents.

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If you are charged or convicted of any criminal offence or any offence under any law of any jurisdiction (excluding traffic offences resulting in monetary fines only), ensure you notify Council within 5 business days from the date you are charged with an offence. Provide a copy of any documents given to you as well as a summary of what occurred.

Council staff will be in touch once they have had an opportunity to review the documents.

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When a licensee’s authorization to represent an insurance agency, adjusting firm, or general insurance direct writer is withdrawn, you are required to notify Council. If the reason for withdrawing the authorization relates to the individual’s suitability or conduct as a licensee, the employer must submit a summary of the reason for the withdrawal.

Both the employer and the licensee must submit written notification that the authorization has been withdrawn.

Council staff will be in touch once they have had an opportunity to review the submissions.

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Any change in name, including trade names must be submitted to Council using a Change of Name Form and must include the supporting documents and corresponding fee.

Council staff will be in touch once they have had an opportunity to review the documents.

View and download the Change of Name Form and Fee Schedule.

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Within 30 Calendar Days

A licensee must notify Council within 30 calendar days, where the licensee; or any business the licensee owns, or has participated in as a director, officer, or partner:

For any change in residential or business address and telephone numbers; or change in the address or telephone number of insurance agency, adjusting firm, or the nominee of a direct writer, submit a Change of Contact Information Form.

View and download the Change of Contact Information Form - Individuals.
View and download the Change of Contact Information Form - Corporations.

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When opening or closing of branch offices, or in the event of a material change in the ownership of an insurance agency or adjusting firm:

  • For opening and closing of branch offices: Provide Licensing in writing with the address and phone number of the branch, and in the case of a new branch office, advise who will be working there.
  • For a material change in ownership: Advise Licensing in writing and whether the change is an asset purchase or a share purchase, and indicate the effective date of the change. 

Council staff will be in touch once they have had an opportunity to review the documents.

See how to contact us