LLQP (Life Licence Qualification Program) exam prerequisites, course information, and other life insurance licence qualifications and requirements for individuals, partnerships, or corporations in BC.
Council makes every effort to keep the LLQP information regularly updated. Please check back often.
Council is here to help. Your insurance licensee resources include compliance information such as licensee responsibilities; council rules; continuing education; disciplinary decisions and process; and other useful information for licensed individuals, partnerships, or corporations in BC.
Council makes every effort to keep insurance licensee resources regularly updated. Please check back often.
Each investigation is unique and investigation timelines vary. Council is committed to updating complainants every 60 days on the progress of an investigation or as often as reasonably possible. The person under investigation is updated on the progress as is reasonable in the circumstances.
More information on Council's investigation process can be found here.
If an insurance licensee breaches a requirement, Council can initiate disciplinary proceedings. As licensees have the right to due process, proceedings can take several months.
If Council determines there is public risk in a matter, it can take immediate action against a licensee in the interests of the public.
Yes, if an insurance licensee is subject to discipline, Council will charge investigation costs to the licensee.
More information on Council’s investigation and hearing costs policy can be found here.
If a licensee or former licensee disagrees with an intended decision of Council, the licensee can request a hearing before Council on the matter. Final decisions of Council can be appealed to the Financial Services Tribunal within a strict timeline subject to any appeal application fees of the tribunal.
More information about the tribunal can be found here.
If an insurance licensee or former licensee disagrees with an intended decision of Council (or immediate action taken by Council), a hearing can be requested within 14 days of the licensee's receipt of the Insurance Council's written notice of intended decision.
Council is required to hold a hearing within a reasonable period of time and hearings are open to the public unless exceptional circumstances exist. Hearings are usually held at the Insurance Council’s offices in Vancouver; however, they may be conducted elsewhere in the province or virtually, at the discretion of the Insurance Council.
More information on the Hearing Guidelines.
No, there is no cost to request a hearing. However, licensees are responsible for their own hearing related costs, such as legal fees if they choose to be represented by legal counsel.
Licensees may also be required to pay Council’s hearing costs, which can include legal fees incurred by Council, the cost of a court reporter, and costs incurred by the Hearing Committee.
Yes, in many ways it is. It is a formal process where evidence is introduced and licensees and/or witnesses are examined and cross-examined.
More information on Council’s hearing process can be found here.
Yes, they can appeal Council’s final decision to the Financial Services Tribunal within a strict timeline subject to any appeal application fees of the tribunal.
More information about the tribunal and its processes can be found here.