LLQP (Life Licence Qualification Program) exam prerequisites, course information, and other life insurance licence qualifications and requirements for individuals, partnerships, or corporations in BC.
Council makes every effort to keep the LLQP information regularly updated. Please check back often.
Council is here to help. Your insurance licensee resources include compliance information such as licensee responsibilities; council rules; continuing education; disciplinary decisions and process; and other useful information for licensed individuals, partnerships, or corporations in BC.
Council makes every effort to keep insurance licensee resources regularly updated. Please check back often.
The Insurance Council of BC works to ensure insurance licensees are compliant with Council Rules, Council’s Code of Conduct, and the Financial Institutions Act.
The Insurance Council licenses and regulates insurance agents, salespersons, independent adjusters, agencies and firms.
We do not have authority over insurers—the insurance companies that pay policy holders’ insurance claims and underwrite the risk. In BC, these are regulated by the BC Financial Services Authority (BCFSA).
The Insurance Council has the authority to investigate insurance agents, salespersons, independent adjusters, agencies and firms, and discipline them if they are found to have breached Council’s Rules, Code of Conduct, or the Financial Institutions Act.
Council cannot order any licensee or insurance company to make payment on a claim or to refund premiums or service fees. Nor do we have the authority to order a disciplined licensee to pay restitution to a client.
Other matters outside of our authority include:
If the Insurance Council proceeds: In most cases, the licensee or former licensee who is the subject of the complaint is contacted to submit a written statement along with any supporting documentation and/or attend an interview.
If a complaint or inquiry falls outside the Insurance Council’s authority: If possible, you will be directed to an appropriate organization or person that may be able to assist in resolving the problem.
You may find information on other resources here.
In some cases, we may refer the matter to another regulator with the authority to review the matter, such as the BC Securities Commission or BC Financial Services Authority (BCFSA). Insurance Council is unable to make referrals directly to insurers.