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Consumer Advice: FAQ

Council is here to help. Find answers to frequently asked questions insurance purchasers have about insurance products, the insurance purchase process, and insurance agents and agencies.

If you have additional questions or concerns about an insurance agent, salesperson, or adjuster, please contact us.

  • See licensing details for an individual insurance licensee or company: Search the Licensee Directory for:
    • Whether an individual or company is currently licensed as an insurance agent, salesperson, or adjuster in BC, and
    • The type of insurance a licensed person or company can sell.
  • Look for any disciplinary action taken against an agent, salesperson or adjuster: Search disciplinary decisions.
  • Ask for information about disciplinary action taken on an individual, agency, or firm — including any licence restrictions or conditions: Contact our Practice & Quality Assurance Deparment.

Have More Specific Insurance Licence Questions?

What to Expect from an Insurance Agent

What to expect from a licensee
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Questions to Ask Your Insurance Agent

The most useful questions to ask to get the most from your insurance product and insurance agent.
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Your Role When Purchasing Insurance

Things to consider when looking to purchase insurance, or work with an insurance agent, salesperson, or adjuster.
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