About the LLQP Exam

 

The information below is for individuals who wish to write the Harmonized Life Licence Qualification Program (LLQP) examination in British Columbia. Successful completion of the exam is required before applying for a licence. The Insurance Council of BC administers the LLQP exams in accordance with our LLQP examination policies listed on our policies page here, as well as in accordance with a unified national policy developed by the Canadian Insurance Services Regulatory Organisations (CISRO). CISRO is a forum of Canadian regulatory authorities dedicated to consistent qualifications and business conduct standards for insurance intermediaries. CISRO determines the strategic direction for the LLQP and approves, modifies or rejects LLQP Governance Committee recommendations.

Please be aware that successful completion of the exam alone does not permit you to engage in insurance activity; you are also required to have an insurance licence.

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In-Person Exam Day Information

  • Exam Fees and Schedules
  • Exam Format and Procedure
  • Exam Regulations and Rules
  • Exam Materials
  • What to the Bring to the Exam
  • Exam Safety Protocols for COVID-19
See In-Person Exam Day Information

 Looking for how to register for the exam?  See the Exam Information and Registration page. 

General Exam Information


Exam Requirements by Licence Type

There are different exam requirements for the two types of life insurance licence: Life and Accident and Sickness; or Accident and Sickness.

Life and Accident and Sickness. To qualify to apply for a life and accident and sickness licence, you must successfully complete the four required exam modules within 12 months of the date of the first exam module passed.

Modules required:

  • Life insurance

  • Segregated Funds and Annuities

  • Accident and Sickness Insurance

  • Ethics and Professional Practice (Common Law)


Accident and Sickness. To qualify to apply for an accident and sickness insurance licence, you must successfully complete the two required exam modules within 12 months of the date of the first exam module passed.

Modules required:

  • Accident and Sickness Insurance

  • Ethics and Professional Practice (Common Law)

Licence Qualification

You must obtain your insurance licence within 12 months of the date of the first exam module passed. If you do not obtain your licence by this time, you must rewrite all exam modules that fall outside of the twelve (12) month period.

Note that successful completion of an exam does not permit you to engage in insurance activity; you must first be licensed by the Insurance Council. 

Please note that wait periods are in place for exam rewrites (see Re-writing an Exam).

Special Accommodations


Upon request, the Insurance Council will make reasonable accommodations in its exam process for examinees with protected characteristics, documented disabilities or medical conditions that make the typical exam setting a challenge. Potential accommodations include, but are not limited to: alterations in scheduling, exam format or presentation. Special exam sittings may be arranged depending on the nature of the request.

An Accommodation Request Form must be submitted for review with your completed exam registration. 
 

  • Requests for accommodation that are based on a protected characteristic must identify:
    • The protected characteristic of the Accommodation Applicant who is requesting accommodation from the Insurance Council; and
    • The limitation which is associated with or caused by the protected characteristic identified by the Accommodation Applicant.
  • Requests for accommodation that are based on an Accommodation Applicant’s medical condition must identify what that condition is.
  • Requests for accommodation must include sufficient reliable and satisfactory supporting documentation to permit the Insurance Council to conduct a thorough evaluation.


Accommodation does not mean that an Accommodation Applicant will be excused from having to meet Insurance Council requirements, or that the requirements will be lowered. Accommodation means that the Insurance Council will seek to provide reasonable options to remove any barriers to an Accommodation Applicant that is trying to meet an Insurance Council requirement.

Requests will be acknowledged as received within 5 business days. The Insurance Council will review the request, including the supporting documentation, and consider providing a reasonable accommodation. In its review, the Insurance Council may consider factors such as reasonableness, efficiency, and cost. The Insurance Council’s will make a reasonable effort to provide a decision within 30 calendar days of the request for accommodation once all of the requested documentation has been received.

For more information about the Insurance Council's Accommodation Policy see here.

 

Acceptable forms of Identification

To register for and write the exam, you must provide a copy of an acceptable valid, government-issued photo ID with a signature to confirm your identity. The name on your photo ID must exactly match the name on your exam registration and CIPR registration. 

 The following types of government issued ID will be accepted:

  • Driver’s licence - ‘Paper’ Interim driver’s licence is not accepted
  • Passport
  • BC Identification Card (BCID)
  • BC Services Card - Must include photo
  • Permanent Resident (PR) Card - Acceptable if provided with a secondary identification bearing the same name with signature
Please double-check that the names match exactly. If they do not match you will not be permitted to write the exam and your exam sitting will be forfeited. This policy is strictly applied.

 

Exam Regulations and Rules


Exam Rules

When registering for an exam, all examinees must read, understand and abide by the Examination Rules and acknowledge the consequences if they violate these rules. For more information about the LLQP examination rules and corresponding sanctions for misconduct, see the LLQP Examination Rules, Misconduct and Investigation Policy. The Insurance Council will apply appropriate consequences to Examinees who violate any of the exam rules or engage in any kind of misconduct.

See exam rules for In-person exams in our In-person Exam section.


Misconduct

Examination misconduct is any practice that occurs before, during or after an LLQP exam (whether online or in-person) that may compromise the security or integrity of the exam or the exam results. This includes any violation of Examination Rules and all unethical behaviour. Misconduct will be categorized into low, medium or high-risk misconduct. The severity of the misconduct will determine the consequences, with consequences increasing with each misconduct category, and the severity of Misconduct (and any consequences) is accumulative and accrues across examination modules and timeslots. Instances of exam misconduct may qualify as a breach of the Code of Conduct. For more information about the LLQP examination rules and corresponding sanctions for misconduct, see the LLQP Examination Rules, Misconduct and Investigation Policy

The proctor will report all cases of misconduct to the Insurance Council in order to render any decision necessary. For example, if a proctor determines that exam security has not been sufficiently maintained, the examinee’s exam will be marked incomplete and the registration fee and exam sitting will be forfeited.
Examples of misconduct include, but are not limited to:

  • Using notes, papers, or other aids not supplied by the Insurance Council.
  • Impersonating an examinee or attempting to write the exam for someone else.
  • Having third-party assistance.
  • Reading questions or answers out loud.
  • Giving or receiving help.
  • Accessing or attempting to access the internet on the provided testing computers or tablets. 

Low-risk Misconduct


Low-risk misconduct is categorized as an unintentional violation of Examination Rules that does not carry a significant risk to the integrity or security of the exam. Low-risk misconduct may result in the following consequences:

  • A written warning and a note on an Examinee’s record with the Insurance Council, and/or;
  • Requiring the examinee to re-write new forms of all exam modules in person, regardless of whether misconduct took place in other modules.
  • Any other consequence the Insurance Council deems appropriate.
Multiple instances of low-risk misconduct, either during the same module or across multiple modules, may result in a medium-risk misconduct allegation with corresponding consequences.


See Appendix B of the LLQP Examination Rules, Misconduct and Investigation Policy for examples of low-risk misconduct.


Medium-risk Misconduct


Medium-risk misconduct is categorized as any intentional Examination Rule violation that is more serious in nature. Medium-risk misconduct may result in the following consequences:

  • Termination of exam;
  • A zero on the related exam and a notation of an attempt logged on the Examinee’s file;
  • A note on an Examinee’s record with the Insurance Council;
  • Requiring the Examinee to re-write all modules of the exam in a new form, in- person and on a date and time specified by the Third-Party Exam Administrator or the Insurance Council;
  • Requiring the Examinee to write all future exam modules at a location specified by the Third-Party Exam Administrator or the Insurance Council; and/or
  • Any other consequence the Insurance Council deems appropriate.

Multiple instances of medium-risk misconduct, either during the same exam or across multiple exams, may result in a high-risk misconduct allegation with corresponding consequences.

See Appendix B of the LLQP Examination Rules, Misconduct and Investigation Policy for examples of medium-risk misconduct.


High-risk Misconduct


High-risk misconduct is categorized as any dishonest and/or premeditated Examination Rule violation that may seriously compromise the security and/or integrity of the exam. Single instances of high-risk misconduct may result in the following consequences:

  • Termination of exam;
  • A zero on the related exam and a notation of an attempt logged on the Examinee’s file;
  • Requiring the Examinee to re-write all registered modules of the exam in a new form, in-person and on a date and time specified by the Third-Party Exam Administrator or the Insurance Council;
  • Requiring the Examinee to write all future exam modules at a location specified by the Third-Party Exam Administrator or by the Insurance Council;
  • Suspension from the LLQP exam process for a period of two years from the date of the misconduct; or
  • Any other consequence the Insurance Council deems appropriate.
Examinees found to have committed multiple instances of high-risk misconduct (across multiple modules or in the same module) may be suspended from the LLQP exam process for three years from the date of the misconduct.

If the Insurance Council deems any instance(s) of high-risk misconduct to have significantly compromised the security and/or integrity of the exam, the Examinee may be permanently remove from the LLQP.

See Appendix B of the LLQP Examination Rules, Misconduct and Investigation Policy for examples of high-risk misconduct.


For more information about the LLQP examination rules and correspoining sanctions for misconduct, see the LLQP Examination Rules, Misconduct and Investigation Policy
 

Confidentiality

By taking a Harmonized LLQP exam, you understand and agree that the exam (which includes all aspects of the exam, including, without limitation, the exam questions, answers, examples, and other information presented or contained in the exam and exam materials) belongs to the Insurance Council and constitutes the Insurance Council’s confidential information.

You agree to maintain the confidentiality of the Insurance Council’s confidential information at all times and understand that any failure to maintain the confidentiality of the Insurance Council’s confidential information may result in disciplinary action against you by the Insurance Council or other adverse consequences, including, without limitation, cancellation of your exam, or refusal of a licence.

Specifically, you understand that you may not, for example, discuss, publish, or share any exam question(s), your answers or thoughts on any question(s), or the exam’s format in person, or any forum or media (e.g., email, Facebook, LinkedIn, Twitter, etc.).

Exam Results


Exam Results Written Within Metro Vancouver (Vancouver and Surrey)

Exam results are released by 4:30 p.m. PT, five business days after the date of the exam. You can view exam results in your Insurance Council online portal account by navigating to the “View my exam results” tab in the main menu.

Exam Results Written in Other BC Regions Outside of Metro Vancouver

Exam results are released by 4:30 p.m. PT, seven business days after the date of the exam. You can view exam results in your Insurance Council online portal account by navigating to the “View my exam results” tab in the main menu.

 

Please note the following:

  • A mark of 60% or higher is required to pass the LLQP exam;
  • Exam scores for exams written before March 1, 2020 are not provided; only a grade of “pass” or “fail” is provided;
  • Exam results for LLQP exams written online after June 30, 2023, are not accepted; 
  • If you are a BC resident and intend to write your licence examination in another jurisdiction, you must first contact the Insurance Council to ensure that the results will be valid in BC;
  • The Insurance Council does not review appeals regarding the content of the examination or possible responses to examination questions. The content of the examination is not subject to appeal; and
  • Due to the sensitive nature of the examination material, examinees are not permitted to review their examination documents.

Re-Writing an Exam

If you are unsuccessful in passing an exam, you can attempt to re-write it; however, a waiting period will apply after a number of attempts.


Waiting Period - As of July 1, 2024
 

Unsuccessful Attempts

Waiting Period

After 1st attempt N/A
After 2nd attempt N/A
After 3rd attempt N/A
After 4th attempt 1 year*


*Certification for LLQP prerequisite course completion is only valid for one year. Therefore, examinees who are required to wait a year before rewriting the exam will also need to re-take the prerequisite LLQP course. The initial exam attempt following the one-year waiting period will be counted as a first attempt.

Note: LLQP prerequisite course validity will still expire one year after the date of completion, regardless of whether it was taken during an exam re-write waiting period. Exam modules cannot be written once the course validity expires. Re-taking the prequalification course does not change the exam writing waiting periods.

Exam Appeals


Examinees who have written any LLQP examination module have the right to appeal a decision relating to their examination, including their examination results, to the Insurance Council. Examinees may appeal a decision regarding the LLQP examination (including results) on the following grounds:
 
  1. Grading error
  2. Misconduct decision
  3. Administrative error
  4. Exceptional circumstances
  5. Other examination irregularities

Note:
  • The Insurance Council does not review appeals regarding the content of the examination or possible responses to examination questions. The content of the examination is not subject to appeal;
  • Do not schedule the examination module for which you have submitted an appeal request until the request has been processed and a decision has been made;
  • Due to the sensitive nature of the examination material, examinees are not permitted to review their examination documents;
  • Course validity and wait periods (between exam attempts) are not grounds for appeal;
  • Examinees must clearly outline their grounds for appeal and provide any relevant supporting documentation or evidence; and 
  • The Insurance Council will review the appeal and may request additional information from the Examinee to assist with its review.

Examinees wishing to make an appeal must submit a LLQP Examination Appeals Request Form to the Insurance Council’s Licensing Department via email at licensing@insurancecouncilofbc.com within 10 business days of receiving exam results (or within 30 calendar days of a decision regarding misconduct investigation appeals). The Insurance Council reserves the right not to accept appeals made outside of this time.

For more information about the appeals and related process, please see the LLQP Examination Appeals Policy.

 

Do you have additional questions about the LLQP exam? For more information, contact our exams team by phone at 604-695-2006 or examinations@insurancecouncilofbc.com.