Exam Regulations and Rules
Examinees who violate any of the exam rules or engage in any kind of misconduct will be disqualified. Their exam will be deemed inadmissible, a result of a “Fail” applied, and will be required to re-write the breached exam and all future exams with the Insurance Council in-person only. Instances of exam misconduct may qualify as a breach of the Code of Conduct.
See exam rules for online exams on the Durham College website here.
See exam rules for In-person exams in our In-person Exam section.
The proctor will report all cases of misconduct to the Insurance Council in order to render any decision necessary.
Examples of misconduct include:
- Using notes, papers, or other aids not supplied by the Insurance Council.
- Impersonating an examinee or attempting to write the exam for someone else.
- Reading questions or answers out loud.
- Giving or receiving help.
- Making loud noises: communicating, talking, whispering to oneself or others.
- Anyone entering your testing area. You may not have anyone else in your testing location with you.
- Anyone talking to you while you’re in your testing area. Additional noises, including other people talking to you, while you’re writing the exam are not allowed.
- Making excessive movements in the exam room.
- Being out of camera view. Your face, chin to forehead, needs to be in the camera view at all times during the exam.
- Looking off-screen. Your eyes should stay on the computer testing screen at all times during the exam.
- Possessing or using communications, surveillance, or recording devices during the exam (e.g., cell phones, tablets, smart glasses, smart watches, mobile devices, etc.)
- Using unauthorized devices and/or applications to share or mirror your computer screen.
- Removing exam materials, answer sheets, or notes from the exam room.
- Attempting to share exam questions, answers, or any other information in the exam materials including sharing test questions after the exam. This is confidential information belonging to the Insurance Council.
- Leaving the exam room without authorization or accompaniment by a proctor. (You will not be allowed to return to the exam room.)
- Accessing items stored in the personal belongings area before signing out of the exam.
- Continuing to write after the proctor signals the exam has ended.
For example, if a proctor determines that exam security has not been sufficiently maintained the examinee’s exam will be marked incomplete and the registration fee and exam sitting will be forfeited.
As another example, any examinee cheating, using unauthorized materials, removing exam material from the exam room, or impersonating an examinee, will have their exam deemed inadmissible and result in “fail” applied, and must re-write the breached exam in-person.
By taking a Harmonized LLQP exam, you understand and agree that the exam (which includes all aspects of the exam, including, without limitation, the exam questions, answers, examples, and other information presented or contained in the exam and exam materials) belongs to the Insurance Council and constitutes the Insurance Council’s confidential information (collectively, the “Confidential Information”).
You agree to maintain the confidentiality of the Insurance Council’s Confidential Information at all times and understand that any failure to maintain the confidentiality of the Insurance Council’s Confidential Information may result in disciplinary action against you by the Insurance Council or other adverse consequences, including, without limitation, cancellation of your exam, or refusal of a licence.
Specifically, you understand that you may not, for example, discuss, publish, or share any exam question(s), your answers or thoughts on any question(s), or the exam’s format in person, or any forum or media (e.g., via email, Facebook, LinkedIn, Twitter, etc.).