Exam Regulations and Rules
Exam Rules
When registering for an exam, all examinees must read, understand and abide by the Examination Rules and acknowledge the consequences if they violate these rules. For more information about the LLQP examination rules and corresponding sanctions for misconduct, see the LLQP Examination Rules, Misconduct and Investigation Policy. The Insurance Council will apply appropriate consequences to Examinees who violate any of the exam rules or engage in any kind of misconduct.
See exam rules for In-person exams in our In-person Exam section.
Misconduct
Examination misconduct is any practice that occurs before, during or after an LLQP exam (whether online or in-person) that may compromise the security or integrity of the exam or the exam results. This includes any violation of Examination Rules and all unethical behaviour. Misconduct will be categorized into low, medium or high-risk misconduct. The severity of the misconduct will determine the consequences, with consequences increasing with each misconduct category, and the severity of Misconduct (and any consequences) is accumulative and accrues across examination modules and timeslots. Instances of exam misconduct may qualify as a breach of the Code of Conduct. For more information about the LLQP examination rules and corresponding sanctions for misconduct, see the LLQP Examination Rules, Misconduct and Investigation Policy.
The proctor will report all cases of misconduct to the Insurance Council in order to render any decision necessary. For example, if a proctor determines that exam security has not been sufficiently maintained, the examinee’s exam will be marked incomplete and the registration fee and exam sitting will be forfeited.
Examples of misconduct include, but are not limited to:
- Using notes, papers, or other aids not supplied by the Insurance Council.
- Impersonating an examinee or attempting to write the exam for someone else.
- Having third-party assistance.
- Reading questions or answers out loud.
- Giving or receiving help.
- Accessing or attempting to access the internet on the provided testing computers or tablets.
Low-risk Misconduct
Low-risk misconduct is categorized as an unintentional violation of Examination Rules that does not carry a significant risk to the integrity or security of the exam. Low-risk misconduct may result in the following consequences:
- A written warning and a note on an Examinee’s record with the Insurance Council, and/or;
- Requiring the examinee to re-write new forms of all exam modules in person, regardless of whether misconduct took place in other modules.
- Any other consequence the Insurance Council deems appropriate.
Multiple instances of low-risk misconduct, either during the same module or across multiple modules, may result in a medium-risk misconduct allegation with corresponding consequences.
See Appendix B of the LLQP Examination Rules, Misconduct and Investigation Policy for examples of low-risk misconduct.
Medium-risk Misconduct
Medium-risk misconduct is categorized as any intentional Examination Rule violation that is more serious in nature. Medium-risk misconduct may result in the following consequences:
- Termination of exam;
- A zero on the related exam and a notation of an attempt logged on the Examinee’s file;
- A note on an Examinee’s record with the Insurance Council;
- Requiring the Examinee to re-write all modules of the exam in a new form, in- person and on a date and time specified by the Third-Party Exam Administrator or the Insurance Council;
- Requiring the Examinee to write all future exam modules at a location specified by the Third-Party Exam Administrator or the Insurance Council; and/or
- Any other consequence the Insurance Council deems appropriate.
Multiple instances of medium-risk misconduct, either during the same exam or across multiple exams, may result in a high-risk misconduct allegation with corresponding consequences.
See Appendix B of the LLQP Examination Rules, Misconduct and Investigation Policy for examples of medium-risk misconduct.
High-risk Misconduct
High-risk misconduct is categorized as any dishonest and/or premeditated Examination Rule violation that may seriously compromise the security and/or integrity of the exam. Single instances of high-risk misconduct may result in the following consequences:
- Termination of exam;
- A zero on the related exam and a notation of an attempt logged on the Examinee’s file;
- Requiring the Examinee to re-write all registered modules of the exam in a new form, in-person and on a date and time specified by the Third-Party Exam Administrator or the Insurance Council;
- Requiring the Examinee to write all future exam modules at a location specified by the Third-Party Exam Administrator or by the Insurance Council;
- Suspension from the LLQP exam process for a period of two years from the date of the misconduct; or
- Any other consequence the Insurance Council deems appropriate.
Examinees found to have committed multiple instances of high-risk misconduct (across multiple modules or in the same module) may be suspended from the LLQP exam process for three years from the date of the misconduct.
If the Insurance Council deems any instance(s) of high-risk misconduct to have significantly compromised the security and/or integrity of the exam, the Examinee may be permanently remove from the LLQP.
See
Appendix B of the LLQP Examination Rules, Misconduct and Investigation Policy for examples of high-risk misconduct.
For more information about the LLQP examination rules and correspoining sanctions for misconduct, see the LLQP Examination Rules, Misconduct and Investigation Policy.
Confidentiality
By taking a Harmonized LLQP exam, you understand and agree that the exam (which includes all aspects of the exam, including, without limitation, the exam questions, answers, examples, and other information presented or contained in the exam and exam materials) belongs to the Insurance Council and constitutes the Insurance Council’s confidential information.
You agree to maintain the confidentiality of the Insurance Council’s confidential information at all times and understand that any failure to maintain the confidentiality of the Insurance Council’s confidential information may result in disciplinary action against you by the Insurance Council or other adverse consequences, including, without limitation, cancellation of your exam, or refusal of a licence.
Specifically, you understand that you may not, for example, discuss, publish, or share any exam question(s), your answers or thoughts on any question(s), or the exam’s format in person, or any forum or media (e.g., email, Facebook, LinkedIn, Twitter, etc.).