COVID-19 Updates

About Insurance Council Services

The health and safety of the public, our licensees, and our staff is our priority.  We are moving forward under the Province's restart plan with the guidance of the Provincial Health Officer and WorkSafe BC.

About visiting our office

Our office is now accessible to the public. We do accept walk-in visits, however, we strongly recommend that visitors make an appointment with staff in advance to enable us to assist you more effectively. Appointments can also be made for phone and video calls to ensure availability.

To make an appointment, call or email us by topic below.

Applications, licensing: 604-695-2007
LLQP exams and exam registration: 604-695-2006
Practice, compliance and regulatory matters: 604-695-2008
For all other matters, please call our main office line: 604-688-0321
1-877-688-0321 (toll-free in Canada)

Health and safety

The Insurance Council is transitioning from our COVID-19 safety plan to a communicable disease prevention plan, as advised by Provincial Health Officer guidance. If you have questions about COVID-19 safety measures on our premises, please contact our office. 

Licence applications

Information about our insurance licence application process is in our Getting a Licence section. Applications are accepted via online application or by email. 

LLQP exams

In-person LLQP exams for Vancouver resumed as of June 2021. LLQP exams are also available online. For information, please see our LLQP Exam: Information and Registration page.