COVID-19 Updates

About Insurance Council Services

The health and safety of the public, our licensees, and our staff is our priority.  We are moving forward under the Province's restart plan with the guidance of the Provincial Health Officer and WorkSafe BC.

About visiting our office

Visitors to our office are required to book an appointment with staff. Appointments can also be made for phone and video calls to ensure availability. To make an appointment, call or email us by topic below.

Applications, licensing: 604-695-2007
LLQP exams and exam registration: 604-695-2006
Practice, compliance and regulatory matters: 604-695-2008
For all other matters, please call our main office line: 604-688-0321
1-877-688-0321 (toll-free in Canada)

Health and safety

Effective November 15, 2021, all visitors and meeting attendees will need to show proof that they are fully vaccinated when arriving at our office or off-site Insurance Council hosted events. If you have questions about our COVID-19 safety measures, please contact our office. 

Licence applications

Information about our insurance licence application process is in our Getting a Licence section. Applications are accepted via online application or by email. 

LLQP exams

In-person LLQP exams for Vancouver resumed as of June 2021. LLQP exams are also available online. For information, please see our LLQP Exam: Information and Registration page.