Restricted Insurance Agency Licence Q&A


To help businesses better understand the new restricted insurance agency (RIA) licence, and training accreditation program, we have compiled a list of questions and answers. Have questions not listed below? Email your questions to ria-licence@insurancecouncilofbc.com.

Q&A topics

Who needs an RIA licence

Which businesses require an RIA licence?
Businesses whose primary activity is not insurance but take part in the selling of insurance incidental to their ordinary business operations are required to obtain an RIA licence. The types of businesses eligible for an RIA licence are listed here.

What if my business type is not included in the types of businesses that are eligible for an RIA licence?
The RIA licence only applies to non-insurance businesses that are offering insurance products in addition to their usual business listed in the regulation.

Do powersport dealerships require an RIA licence?
Under the regulation, all motorvehicle dealers qualify for licensure.

Getting an RIA licence

How does an RIA licence work?
Eligible businesses that are interested in selling insurance listed in the regulation are required to obtain an RIA licence and must meet the ongoing requirements for that licence. Under the licence, the business must assign a designated representative (DR) to act on behalf of and oversee insurance activities of the company to ensure compliance with regulatory requirements. The DR must be an officer, director, partner or sole proprietor of said company and is responsible for understanding their duties as a DR, which includes completing a DR course provided by the Insurance Council. Employees acting as insurance sales representatives are also expected to take Insurance Council accredited courses related to the insurance products they are selling.

When do I need to take the DR course?
Appointed DRs should take the course as part of the RIA licence application process.

Does the DR need to be onsite where insurance activities take place?
The regulation does not specify where the DR must be located, however, they are expected to ensure that the business and its employees are properly supervised and operate in accordance with the conditions of the RIA licence.

When do I need to obtain an RIA licence?
The Restricted Insurance Agent Licence Regulation comes into effect on January 1, 2027, and specifies “classes of persons” (the types of businesses) that require an RIA licence to sell designated insurance products listed by the regulation. Businesses that have been conducting incidental sales of insurance under the previous exemptions will need to submit an application for the new restricted insurance agency licence by March 31, 2027, in order to continue to sell insurance. Learn more here.


What can businesses do to prepare for when the Restricted Insurance Agent Licence Regulation comes into effect?

If you’ve determined that your business will need an RIA licence:

  1. Review information about the RIA licence program: what is involved, what you’ll need to do and when.
  2. Assess your business’s ability to meet RIA licence qualification and ongoing licensing requirements.
  3. Review and prepare business information and required qualification steps for licence application when detailed information about this process becomes available.
  4. Apply for the licence when it becomes available.

How much does an RIA licence cost?
The annual fee for an RIA licence is based on the number of representatives who will be operating under the business’s licence. See information on the licence fee here. Initial costs include an application fee ($1000) for the RIA licence, and the RIA licence holder will be required to appoint a designated representative (DR) who will need to take a mandatory course ($320).

Existing insurance licence holders

Do holders of a restricted travel insurance agency licence need to obtain an RIA licence?
Yes. The restricted travel insurance agency licence will be discontinued after December 31, 2027, and former holders of this licence will no longer be permitted to conduct insurance business. Travel agencies that want to continue selling insurance will need to transition to the new RIA licence. See more about what restricted travel insurance agency licensee will need to do.

What happens to my insurance licence limited to specific products?
Licensees who hold a licence limited to specific products will be able to maintain and renew their licence but will not be able to make changes to the licence. Licensees who are eligible for an RIA licence are encouraged to transition to the new licence. Those whose primary or only business is conducting insurance or those selling types of insurance not included in the regulation are not eligible for an RIA licence. Learn more here.

RIA licence requirements

What errors and omissions insurance (E&O) is required?
Businesses require E&O insurance for their insurance activities; some businesses may already have coverage in place and should consult their insurance provider for advice. See detailed E&O requirements here.

Who needs to take RIA accredited courses?
Employees and agents (non-employee representatives) of an RIA licensee intending to sell insurance will be required to take accredited training related to the insurance products they are selling.

Where can I find Insurance Council accredited courses?
Accredited courses will be listed on the Insurance Council website as they become available. Application for training approval and accreditation opened October 26, 2026.

What happens if accredited training is not available for sales representatives selling insurance products by January 1, 2027?
The Insurance Council acknowledges the January 1, 2027, effective date of the Restricted Insurance Agent Regulation may not allow for sufficient availability of accredited training for all classes of insurance prior to that time. To address this, a term RIA licence will initially be issued to applicants whose representatives have completed non-approved insurance training that meets the required content (RIA performance requirements), provided they meet all other qualification requirements.

This provision will allow businesses to continue incidental sales of insurance uninterrupted while still ensuring sales representatives meet the requirement for approved training.

Accreditation of training for RIA representatives

Who can apply for approval and accreditation of RIA training?
Any provider of insurance training can submit training materials to be approved and accredited.

What is required for accreditation?
Training must meet performance requirements that demonstrate knowledge, technical abilities and business skills for the sale of insurance products. A complete RIA accreditation application includes course materials for review, as well as supplementary information such as a completed application form and checklist. Learn more about the RIA accreditation program here.

How long do courses maintain accreditation status?
Courses are accredited for a period of four years. Training providers must reapply for accreditation to maintain accreditation status. Learn more about the RIA accreditation program here.

Insurance Council Course for Designated Representatives

Is this course mandatory?
Yes, all designated representatives (DR) must complete the DR course. A business must have at least one DR who has completed the course before submitting an RIA licence application.

When do I need to complete the course?
The course must be completed before an individual can be appointed as the DR for a restricted insurance agency.

How long is the course?
The course is approximately four hours in length but is self-paced, meaning that it can be taken at the individual’s own pace. 

Can I complete it over multiple sessions?
Yes.

How long do I have access to the course after registering?
Individuals have 60 days to access and complete the course from the date of registration.

What happens if I do not complete the course within 60 days?
If the course is not completed within 60 days of registration, access to the course will expire and individuals will have to pay to register for the course again. Course fees are non-refundable and non-transferable.

Is the course fee included in the licence application fee?
No, the DR course fee is separate from the RIA licence application fee.

Will I receive proof of completion?
Yes, upon course completion, individuals will receive a certificate of completion that will be available for download from the online portal.

Will a certificate of completion need to be submitted with an RIA licence application?
No, course completion will be verified by the Insurance Council as part of the licensing process.