2024 News Archive

See Insurance Council News for January to December 2024. Click on each month to expand the content and see the full articles.

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BC adopts national LLQP exam policy - Changes effective July 1, 2024

Canadian regulators for insurance intermediaries are adopting a unified national policy for the administration of the Life Licence Qualification Program (LLQP) examination. To align with the national approach, the Insurance Council’s adoption of the policy will result in changes to the current waiting period to rewrite the LLQP exam after a number of failed attempts. These changes will come into effect July 1, 2024.

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Changes to general and adjuster licence upgrades coming soon

The Insurance Council is introducing changes to general and adjuster licensure requirements that will make it easier for qualified insurance professionals to get their Level 3 licence.
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New free CE course offering on CE requirements

The new Insurance Council course is designed to help licensees improve their knowledge of the Insurance Council’s continuing education (CE) requirements and the guidelines for their licence class.
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Annual licence renewal webinar

The webinars are eligible for one CE credit and are complimentary, but registration is required. Attendees must attend the full session to receive CE credit and may only claim credit for attending one session.
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Reminder: Completion of annual CE requirements for licence renewal

Annual completion of continuing education is a requirement of insurance licensure in BC.
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Notification of updated fee schedule for 2024

The Insurance Council has published an updated fee schedule for licensure and related services, which will take effect April 1, 2024.
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Update on restricted licence for incidental insurance sales

The Insurance Council of BC has been tasked by the provincial government with implementing the new restricted insurance agency licence for incidental sales of insurance and recently published updated information about the development of the licence framework on its website.
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Consultation to validate the General Insurance Competency Framework

The Insurance Council has opened consultation to validate the General Insurance Competency Framework for Level 2, 3 and Nominee Licensees. 
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Preparing for wildfire season

As wildfire season approaches, we are bringing attention to two recent advisories published by the BC Financial Services Authority, as well as resources provided through PreparedBC and British Columbia Fire Smart that may be relevant to licensees and their clients. 
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Get familiar with the Insurance Council's Rules and Code of Conduct

Licensees are encouraged to regularly review Insurance Council Rules and Code of Conduct ensuring they abide by and stay up to date with their ongoing requirements and are meeting practice standards. 
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National Insurance Awareness Day

We’re calling all licensees to join us on June 28 to remind their clients of the importance of having adequate insurance coverage that meets their needs to safeguard against unforeseen circumstances. 
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New policy for requesting accommodations

The Insurance Council has developed a policy to support individuals who would like to request accommodation in their interactions with the Insurance Council. 
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How to handle conflicts of interest related to insurance business activities

Do you have other work or volunteer activities and responsibilities in addition to or outside of your insurance business activities? Learn about real, potential, or perceived types of conflict of interest and your responsibilities as a licensee.
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Canadian regulators publish report on the fair treatment of customers

The Canadian Council of Insurance Regulators, a national body made up of provincial and territorial insurance regulators, has released a report as an accompaniment to the Guidance on the Conduct of Insurance Business and the Fair Treatment of Customers. 
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Updated course requirement for General Insurance Level 3

The Insurance Council has developed a Supervision Course for General Insurance Agents, available starting in July 2024. This online course reflects changes made to general insurance agent level 3 licence qualifications earlier in April. 
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Required notifications from licensees

Did you know that you are required to notify the Insurance Council of certain personal and business-related changes to your licence and insurance activities? Review licensee notification requirements to ensure that you are compliant with the Insurance Council’s Rules. 
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Government introduces temporary measures to help those impacted by recent wildfires

Individuals affected by wildfires may benefit from special measures announced by the Ministry of Immigration, Refugees and Citizenship. These measures include replacing government issued documents such as passports, citizenship and immigration documents at no cost.
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What to know if you are replacing an existing life Insurance contract

There may be instances where agents are asked or required to replace life insurance contracts for their clients. Before doing so, agents should be aware of the Financial Institutions Act and follow the regulations related to their insurance business.
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Understanding level 1 general insurance salesperson licence restrictions and conditions

Level 1 general licensees have certain restrictions and conditions that determine how they practice insurance business, and must be under the supervision of a general insurance agent when conducting insurance business. 
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The Insurance Council rolls into the IBABC tradeshow

This year’s Insurance Brokers Association of British Columbia (IBABC) tradeshow had a Casino Royale theme and the Insurance Council made a safe bet to return to another successful event. 
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2024 Regulatory Update

Register for our live webinar to hear more about updates on our regulatory activities, priorities for our organization, key initiatives of interest to our licensees, and what we are planning for the future. 
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CE Accreditation Program continues to grow

The CE Accreditation Program is designed to support licensees in maintaining their licence by approving courses that meet the Insurance Council’s CE criteria. 
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Insurance Council year in review

Last month, the Insurance Council held its Annual General Meeting (AGM) and Regulatory Forum. The AGM is an opportunity for Council members to meet in person and get an overview of the progress the Insurance Council has made over the past fiscal year on its strategic goals and regulatory work. 
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October is Cybersecurity Awareness Month – Be cyber safe

Licensees should review their current cybersecurity practices, implement measures to prevent cybersecurity incidents and be ready to respond to them should an incident occur. 
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The state of InsurTech in BC

The Insurance Council produced a report compiled of research on InsurTech and included results from a commissioned survey and interviews held in 2023.. 
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Protect your business and comply with Canada’s anti-spam laws

Insurance licensees must comply with Canada’s privacy laws and anti-spam legislation (CASL) to protect against threats like spam, identity theft, phishing, and malware. Established in 2014, CASL provides guidelines for ethical email marketing and cybersecurity. To remain compliant, licensees should review CASL requirements, secure their systems, and ensure they have proper consent for digital communications.  
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Are you up to date with the latest Practice Advisory Notices?

Licensees are required to be informed of and compliant with applicable legislation, as well as Insurance Council’s Rules and Code of Conduct. To support licensees in understanding and meeting their requirements, the Insurance Council publishes practice and advisory notices and guidelines.
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Reminder: New course requirements for General Insurance Level 3

As of October 1, 2024, new level 3 licence applicants are required to complete the new Supervision Course for General Insurance Agents which replaces the "Duties & Responsibilities for Level 3 Agents and Nominees in British Columbia" seminar previously offered by the Insurance Brokers Association of BC (IBABC).
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Protecting your clients’ future: the role of Insurance in Financial Literacy Month

It’s the perfect time to highlight insurance’s role in managing financial risks. As an insurance professional, you help clients protect their financial stability by reviewing policies and ensuring comprehensive coverage. Your expertise prepares them for unexpected events like illness, injury, disability, or natural disasters, shielding them from financial hardship. Insurance agents have key responsibilities in ensuring clients are properly covered.
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Q&A and updated info clarify Level 1 salesperson licence restrictions

In response to licensee comments and questions regarding a previous article on level 1 licence restrictions, we’ve updated some of the information in the original article and included a Q&A to provide further clarity on this topic.
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Adapt your cybersecurity strategy to consider generative AI use

As the use of generative artificial intelligence increases, licensees are advised to review their current cybersecurity practices and implement necessary measures to help eliminate cyber risks and prevent cyber incidents that could compromise or lead to the theft of customer information.
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Financial assistance for uninsurable losses caused by October's atmospheric rains

The Government of British Columbia has declared that Disaster Financial Assistance is available for eligible people, businesses and communities in the Lower Mainland that were affected by flooding from the atmospheric river during October 18-20, 2024. 
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